Covid-19 Notice

Covid-19 Notice

Covid-19 Notice

Our store is now open

Covid-19 Lockdown announcement – We’re operating online only!

Following the Government Covid-19 announcements, the SmokeyJoes store is now closed until further notice. We will be operating online as usual and we will keep you up to date on our store, should the government guidelines change again.

It’s still business as usual for online orders

We will still be operating online and working Monday to Saturday to process orders and deliveries. We will be working hard to bring you all of the latest multi-buy deals and offers, amazing e-liquids and devices and the best prices from the best brands.

 

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Delivery options – Don’t leave your shopping until the last minute!

Your safety is our first priority so our delivery options are still as normal as we believe that in this instance, good things come to those who don’t have to wait.

If you’re local to Rugby, you can still get same-day delivery on orders before 2 pm. Check if you’re eligible for same day delivery here.

If you’re a little further afield, do not worry, you will still get Standard UK Delivery or have the option to pay for faster deliveries. Regardless of where you live, all orders above £20 are still free

For a full detailed breakdown on our delivery options, click here.

Royal Mail are busier than usual so please be aware that delivery times and dates are subject to Royal Mails delivery and your orders may take longer to reach you. Please note, this could also affect tracking your parcel too. 

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Click & Collect options available

We understand the importance of being able to get out and about for some fresh air or some exercise. If you prefer to pre-order for click and collect, please choose the ‘Click & Collect’ option at checkout. If you need any help or prefer to make a payment over the phone, message us via Facebook to arrange a safe collection, or feel free to give us a call on 01788 537999 – All orders will be ready to collect an hour after purchasing at our unit.

PLEASE NOTE : If you have selected Click & Collect, the opening hours of our unit are 8am – 4pm Monday to Friday and 8am to 2pm on Saturdays and we will be closed on Sundays.

 

  • Only one customer allowed at the collection point at any given time. (If you are with a young child, they are more than welcome to accompany you)
  • Please sanitise hands upon arrival.
  • A mask must be worn at all times. If you don’t have your mask, you will not be allowed at the collection point.
  • To maximise the safety of our customers and our employees, all staff members will be wearing PPE.

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A personal note

By taking these steps and guidelines, we will help ensure that we keep each other safe. We want to thank all of our customers for your continued support and for showing that really are all in this together.

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